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Stress Why do we always feel so stressed? What's stressing you out? Go ahead and let it all out in here!

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Old 04-28-2008, 09:12 AM
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Default Resolve Conflicts At Work

Conflicts at work can be stressful and counterproductive for everyone involved. Learn to confront the other person and resolve the situation:

Decide whether you want to confront the person who is bothering you.

Speak to the other person calmly, politely and rationally. Focus on the situation and facts, avoiding gossip and personal attacks.

Be careful not to express hostility in your posture, facial expression or tone. Be assertive without being aggressive.

Listen to the other person carefully: What is he or she trying to say? Be sure you understand his or her position.

Express interest in the other person's statements. You can acknowledge his or her ideas without necessarily agreeing or submitting. Saying, "I understand that you feel this way. Here's how I feel," provides the needed acknowledgment.

Communicate clearly what it is that you want, offering positive suggestions and recommendations.

Speak to your supervisor if a problem with a difficult co-worker seriously threatens your work - but avoid whining.

The suggestions can help you resolve the conflicts at work
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